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Client Profile
This aeronautics company was formed in 1996. Their 12,000 employees are responsible for all operations of space exploration, including the shuttle and the International Space Station, making them the primary organization in the world, responsible for the safety and exploration of space.

  • Create a behavior that recognizes seven principles (Leadership, Technical Achievement, Administrative Excellence, Teamwork, Safety and Community Service) communicate daily and celebrate the success of the employees.
  • Create a culture that all 12,000 employees from over 30 companies understand and believe in.
  • Have a recognition program that is "The Best In The Country"
  • Create Peer-to-Peer Recognition to assure employee participation
  • Put Safety first in everything we do
The key to the success of the program is the "Spotlight" award or the peer-to-peer recognition. The award is an inexpensive, symbolic item that reminds all of their responsibility. The program of "Quest for Excellence Powered by the Human Spirit" is a management principle that this company believes is a key to their success.
  • Peer-to-Peer-Spotlight
  • Monthly Award
  • Superior Achievement Award
  • Space Achievement Awards
  • Industry Partner Awards
  • Service Awards
This company does not measure its performance on a profit and loss but on maintaining a culture of performance to the highest standards. Since the inception of the program all employees have received at least one award including the peer-to-peer (Spotlight) award. All employees understand the philosophy and recognition has become a true celebration of their success.

Ten companies were recognized, including the “TOP Maryland Employer of Distinction” for both more than 500 employees…
"Sometimes what counts canít be counted and what can be counted doesnít count."
- Albert Einstein